Last updated: September 8, 2026

Computer Solutions Accessories is based at Sosoliso Papergate Building, Buea, Cameroon. We sell both online, through this website, and onsite, directly from our physical store. This policy explains how delivery works for online orders, what it costs depending on where you are, and how in-store pickup works if you would rather collect your order yourself.

How ordering and delivery works

Because every order is confirmed personally rather than processed automatically, here is what happens after you submit a request for a product on this site: our team reviews your request and contacts you directly, by phone or WhatsApp, to confirm the item, agree on the exact delivery cost for your location, and arrange payment. Delivery is only dispatched once this has been confirmed with you, so nothing ships without your knowledge and agreement on the final cost.

Delivery zones and fees

Delivery cost is based on distance from our Buea store. The further your delivery address is from Buea, the higher the delivery fee, in line with the actual cost of getting your order to you safely.

Exact delivery fees and timeframes for locations outside Buea, Douala, and Kumba are confirmed by our team when we contact you, since they depend on the specific town and the transport option available to reach it. The estimated delivery times above are placeholders, replace them with your actual delivery timeframes once you know what your team or courier partner can realistically commit to.

In-store pickup

Prefer to skip delivery entirely? You are welcome to collect your order directly from our store at Sosoliso Papergate Building, Buea, at no additional charge. Once your order is confirmed and ready, our team will let you know when it is available for pickup and the store's opening hours.

How your order is delivered

Orders within Buea are typically delivered by our own team. For deliveries to Douala, Kumba, and other locations outside Buea, we use [insert your actual courier or transport partner here, for example a named transport agency or delivery service] to get your order to you safely. This section should be updated with your real delivery method once confirmed, since customers reasonably want to know who will actually be handling their order.

Order tracking

Since orders are handled personally rather than through an automated tracking system, you can check on the status of your delivery at any time by contacting us directly, by phone, WhatsApp, or email, using the details below. Our team will be able to tell you exactly where your order stands.

Damaged or missing items

We take care to package every order properly before it leaves our store, but if your item arrives damaged, or something is missing from your order, contact us within 48 hours of delivery with your order details and, if possible, a photo of the issue. We will work with you to resolve it, whether that means a replacement, a repair, or another solution appropriate to the situation.

Delivery outside Cameroon

At this time, we deliver within Cameroon only. If you are contacting us from outside the country, please reach out directly to discuss whether an order can be arranged, rather than assuming standard delivery applies.

Questions about shipping

If anything in this policy is unclear, or you want to confirm delivery cost and timing before placing an order, contact us:

• Phone / WhatsApp: 672 078 547 or 655 008 708
• Email: info@computersolutionsaccessories.com
• Store address: Sosoliso Papergate Building, Buea